![]() The router and modem should fully power up within a few minutes. Wait at least 30 seconds, and then plug both the router and modem back into their power sources. To restart your router and modem, unplug the router and modem power cords from their power sources. The modem needs to be restarted because they work together. Many network connection problems can be traced to common errors, such as not entering the correct Wi-Fi password also known as a network security key.įor wireless router issues, you might need to reset your router and modem to restore your Wi-Fi network connection. The 5GHz frequency band is a typically faster and has less interference than the 2. Turn off airplane mode and try to connect to Wi-Fi. The way you turn Wi-Fi back on depends on the device. Or you might have accidentally turned off Wi-Fi using keyboard shortcuts. Make sure the switch is in the On position. Some devices have a physical switch located on the outside of the device that prevents the device from using Wi-Fi. If the Wi-Fi quick action is gray, select it to turn on Wi-Fi. To turn on Wi-Fi, select the Network icon at the bottom right-hand side of your taskbar. There can be many reasons why your Wi-Fi network can seem to suddenly disappear or not appear at all. Select Troubleshoot on the Status settings screen. This is a network diagnostic tool in Windows that can try to find network problems and fix them for you. Before you try other things to fix Wi-Fi problems, we recommend that you first run the Network troubleshooter. If it looks like this- If it does, select your Wi-Fi network, and try to connect to it. This means your device is connected to your local network but not to the internet. If you have less than two bars, you might have problems such as a slow network connection or lower-quality video. Here are a few of the different icons you might see. Typically, if you have 3 or 4 bars, your Wi-Fi connection should be good.
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